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Refund policy
Once a return request has been placed with Customer Service, it usually takes 4 business days to have the product picked from your place and another 7 days to initiate refund after successful product inspection by the quality check department. Once the item is received in our warehouse, it undergoes a quality check which takes about 2 days.
The expected timelines are as below:
Payment Method
Refund Receipt Time
Prepaid orders
15 Business days after successful Quality Check
COD Orders
CANCELLATION POLICY:
PLEASE NOTE: